Mobile App

Bluestone Telecom

The only phone system you will ever need.

User Guide the NGPhone Mobile App

Overview

This help file overviews the NgPhone app, that is available on both the Google Play and Apple Apps Store. Although the majority of the app is self explanatory there are areas where further explanation is required. This note is organized along the same lines as the tabs in the app, which are:

  • CDR (Call Detail Records)
  • FMFM (Find Me Follow Me)
  • Dial
  • Settings

Installation

To install the app go the Play/App store and search for "Bluestone NgPhone", find the app and install it.
Now perform these actions:

  1. On opening the app you will see "Unauthorized".
  2. Click the hamburger (the four horizontal lines) in the top left of the screen to reveal the menu.
  3. Click on Settings
  4. Fill out the items below as is pertinent to your account and then press the "Save" button.
    • Location
    • Email
    • Password
    • Cell
    DO NOT change the "Server" setting.

Once this has been completed your account information is stored and you should not need to enter it again.

CDR

Tap the hamburger and select "CDR". A listing similar to the one illustrated should be seen. The columns are self explanatory. The actions you can perform are:

  • Get further details on a call
  • Replay a recording
  • Search records by various parameters

Additional Call Details and Recordings Playback

  • Tap on the call of interest and dialog listing the details will pop up.
  • If the call was recorded then the "play" option will be shown.
  • Tap "OK" to dismiss the details. Tap "Play" to listen to the recording.

Audio Controls

After tapping "Play" the audio controls pop-up at the bottom of the screen. The five button going from left to right are:
  • Go to start
  • Go to back 10 secs
  • Play/Pause
  • Go to forward 10 secs
  • Go to end
The audio controls will be dismissed when you either reach the end of the track or press the "go to end" button.

CDR Search

Tapping the blue title bar at the top of the page will bring up the search menu. The source and destination phone numbers can be any regular expression, or simply a literal. For example:
RegExp Comment
[0:9] Match anything that has at least one digit in it somewhere
8005551212 Match the literal 800-555-1212
^518 Match anything that starts with 518
6800$ Match anything that endss with 6800

FMFM

Tap the hamburger and select "FMFM". A graphic similar to the one illustrated should be seen. This screen allows you to:

  • See the details on how you have FMFM configured
  • Change the active FMFM in use.

Assume that FMFM1 is active (as illustrated by the red border around FMFM1) but you are about to go into a meeting and don't want calls coming to your phone. Press the FMFM0 button, to turn off FMFM, and give the system ten seconds or so to make the changes. You will then see FMFM0 marked as active and calls will no longer be forwared to your cell. After the meeting you can change it back to FMFM1.

Changing the FMFM configuration

If you want to change the FMFM configuration itself, rather then select which one is active then use the MyPhone app which can be accessed here: https://myphone.btcfg.com.

Dial

Tap the hamburger and select "Dial". A graphic similar to the one illustrated should be seen. This screen allows you to:

  • Dial via the corporate PBX
    • You can directly access internal extensions without going via the IVR etc.
    • The call will be recorded (if enabled for your account).
    • The call will have the corporate called ID, not that of your cell phone.
    • International calls will cost a lot less than if made directly from your cell.
  • Access you phone's contacts for fast dialing.
To dial either:
  • Enter the number directly in to the text box or
  • Press the "Contacts" button, and select the contact you want to dial.
After pressing "Dial" there will be a delay of a few seconds (depends on you cell connection) and then the following will happen:
  • Your phone will ring. This is the PBX calling your cell for the initial part of the connection.
  • The PBX will now call the number you entered and you will hear the ring tone.
  • The callee answers and the call proceeds as normal but is going via the corporate PBX.

Selecting Contacts

After pressing the contacts button and selecting the contact you want, a list of contacts will appear in the window. These contacts will be identified as the usual "Home", "Office" etc. Tap the one you want to use and it will copied into the Dial text box.