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We changed our phone system from a legacy digital PBX system to the IP solution provided by Bluestone, earlier this year. We looked at several vendors prior to choosing Bluestone. Our decision to go with Bluestone was based largely on price and the ease with which the Bluestone solution could be customized to meet our needs.
Bluestone has not only met, but has actually exceeded, our expectations. Our new phone system far surpasses the capabilities of our old system and has actually saved us money by reducing our phone bill.
I would highly recommend Bluestone Communications as a vendor for IP based phone systems.
~Chris Brown, LifeMed President
We've been using Bluestone for our office phone lines for several months now and have been very pleased. Half of our phones are used in an outbound call center so we're very heavy users and tend to stretch the capabilities of most phone systems. Prior to Bluestone we used another well known national provider with terrible luck. Call quality in our new location was poor and customer service was non-existent in trying to resolve it. Once we switched to Bluestone all that changed. Any issues encountered with Bluestone are resolved within moments.
If you're trying to decide between Bluestone and another carrier, we highly recommend Bluestone and in fact, we already have recommended them to several other companies. The product is solid,customer service is great, and we've found them to be flexible and attentive.
~Alex Pelli, Prospect Genius COO
"We needed a solution that would allow us to migrate from our aging Nortel PBX to a modern IP IPBX system. Bluestone was able to provide this for us at a very affordable cost, while running our Nortel as a subsystem to their Hosted PBX service. Our expansion now occurs on the IP side and at some point soon we plan to completely phase our the legacy system. Bluestone enabled us to put our money where it really counted, it has been a great solution for our needs."
~Jim Jackson, Commsoft CTO
"Faced with an upcoming move Cardinal needed to make a decision on phone service in the new facility. After running the numbers we discovered that we could save 60%+ of our current phone costs and have a better service with Bluestone. One that allowed our remote employees to better work from home for example. We make many international calls and as well as being competitively priced, the call quality has been crystal clear. Moving to Bluestone was a great decision for our company."
~Jim Magos (COO)
"We needed to replace an aging PBX that was having continual maintenance issues. Quotes from vendors were in the range of $8k - $10k which was more than we desired to invest. Bluestone's solution more than met our needs at one tenth the cost. Installation was simple and easy. Additionally, we have a potential location move and Bluestone explained that would be as simple as the original installation. No numbers to change just unplug the phones from the old office and plug them into the new location. A great solution for our company."
~James Lozanno, President
"As a young company growing fast we need a PBX solution that was flexible and affordable. Bluestone initially provided us with a directly hosted service, but when we moved the network connection was poor. This was no problem to Bluestone who fitted an on site box to work around the issue. We are now growing rapidly and the phone system meets all of our new needs."~Eben Bayer, CEO
"We needed a Disaster Recovery solution for our office of 65 people, inclusive of a call center. Having reviewed the alternatives Bluestone's looked to be uniquely suited to our needs. Inexpensive to implement, it has already proven itself valuable by allowing us to smoothly continue doing business when our own PBX failed."
~James Guzewich, Chief Operating Officer
"We needed to replace an aging Nortel solution with more than 200 extensions but we were staggered with the cost of solutions from various vendors. Bluestone's approach saved us hundreds of thousands of dollars and enabled us to reuse the existing phones and wiring infrastructure. It has been expanded numerous times in the three years that we have had the solution and continues to serve our diverse needs as we expand the nursing home."
~Matt Rohman, CEO
"We have used the Bluestone PBX for the past 3 years to serve about 50 phones in the US and a number phones in an Indian back office and its been totally reliable. Its flexibility and price point are second to none."~Fahad Syed, CEO